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Terms & Conditions

Please read these terms and conditions carefully before making your reservation


Double: Based on sharing twin or doubled bed rooms.
Single: Based on single bed room.
Triple: Based on triple bedded room.

Please Note: Our company has the right to book Hotels or Nile Cruises of similar quality if Hotel or Nile Cruises mentioned is not available.

2- Meals

B.B Means : Bed and Breakfast meal only
H.B Means: Breakfast & Dinner Meals
F.B Means: Breakfast, Lunch and Dinner Meals
Soft All Inclusive Means: Breakfast, Lunch ,Dinner Meals& Soft Drinks
Hard All inclusive Means : Breakfast, Lunch ,Dinner Meals& Alcoholic Drinks

3- Children policy

- Children Under 2 years old will be Free for Accommodation sharing parent room for a maximum one Child.
- Children between 2 / 12 years old will be charge with 50% of total Accommodation as an adult (50% of Adult in Single Rate)
- Children over 12 years old will be charge as an adult person.

4- Cancelation harges

The Cancellation charge may be applicable on the following bases:

60 days to 46 before arrival 15% of total price.
45 days to 31 before arrival 25% of total price.
30 days to 16 before arrival 50% of total price.
15 days to arrival day 100% of total price.
In case of NO SHOW a 100% of total price.

For Peak Periods Christmas & New Year & Easter:

90 days to 61 before arrival 25% of total price.
60 days to 31 before arrival 50% of total price.
30 days to arrival day 100% of total price.

Please Note:

- In some cases a Non Refundable Deposit or Non Refundable Full Payment is required in order to guarantee the space in some cruises or for some flights regardless the date of booking. If this is the case, The Non Refundable Deposit OR Non Refundable Full Payment is applied regardless the cancelation date or booking Date.

Cancelation charges in case of Advance Booking Discount
25% NON REFUNDABLE Charge + The Percentage of the Normal Cancelation Fees corresponding to the Date of Cancelation will be deducted from the Amount Paid

5- Unused Tour Services

Our company is not responsible for any unused portions of your tours and cannot refund any monies.

6- Travel Documents

Please Note: For American, Canadian, Japanese , European Union Citizens and some other nationalities can obtain a tourist entry visa when they come to Egypt at any Egyptian border. Please verify with the Egyptian Embassy in your home country.

7-Travel Insurance

We recommend that all passengers purchase travel insurance at time of booking as a measure of added protection. Our company is not responsible or liable for loss, damage, theft of luggage and/or personal belongings or for personal injury, accidents and or illness. For your own protection, it is important that you have, or purchase, adequate insurance to cover these eventualities. Your insurance agent and/or travel agent can arrange this for you.

8- Problem Handling

If you have any queries or problems, during your tour please raise them with your tour guide and he will try to resolve them immediately. Do not leave your complaint until your return home!. If they fall to resolve your problem please contact Customer Care Department in our Cairo Office. It works 24 hour / day, 7 day/week. They will try hard to make you comfortable. Upon your return, please send us an email or a letter outlining the details of your concerns.